State Farm® Insurance Agent Eric Esch

"We have been State Farm customers for 50 years. They are not the least expensive, but we would never think of changing. The reason: agents/office assistants like Addie Shiftlett. She is wonderful. Anytime I have a question or need assistance, she is there for us! That's what make the company great: employees like Addie."

"I called Eric Esh office for a notice sent by Secretary of State, IL stating that the title would be suspended. I actually talked to the owner( Eric Esh) and he solved all the major issues for me in just 30 minutes. That was a major issue and he solved my problem. I would highly recommend Statefarm ( Eric Esh) for anybody buying a new car in entire northshore area."

"Eric and his team are excellent to work with and their customer service is second to none. I have a wide range of policies (home, life, rental, auto) and Eric has always provided me great service and communication throughout. If you are looking for insurance I would highly recommend Eric and his team!"

"So grateful for Jill's support! We started seeing water flow down the walls out my sister's old bedroom at my mom's house. The walls were suddenly yellow and bubbled. We unsuccessfully tried to reach out to roofers who either didn't return calls, or didn't show up at all. I decided that we should call her insurance agent to see if filing a claim was the appropriate next step. I got her insurance agent, Eric Esch's number from my mom, who swears by his communication and service. She asked me to handle things. Eric wasn't in, so I had the chance to speak with Jill Hoffman, his coworker. Talking to Jill was exactly what I needed, because I thought we were meant to file a claim for insurance to handle the roof and wall damage. I clearly had no idea what I was talking about, as Jill explained the steps to take before filing a claim. It turns out that just by filing a claim, even if it is not approved, insurance can raise your rate. I had no idea. I imagine most people don't know that. She helped me with my action plan. I asked Jill for some recommendations. The first company I called was busy for about 3 weeks, but because Jill refered me, they would come out in the next 2 days. Some kind of sorcery!! I'm so happy that I happened to "bump" into you this way! I will recommend you first to my friends and clients needing insurance. My mom was right about your office!"

"I want to give a big 5 starts to Jill Hoffman. She is by far one of THE best Office Managers I have met. She assisted me with my car insurance. Her customer service was on point! I had so many questions and she took her time to answer them! I even asked her if she could be my agent and that’s when I found out she was the Office Manager. Lol She definitely manages the office AND some very well!!!! Thank you so much Jill!"

"I have been with this branch for over 2 years now and when I had complications with my account thanks to the help of Michelle Najam not only did she get it resolved fast and easy but she also saved me a large amount of money on my rates and bill. Thanks to Michelle’s hard work and great customer service I will be happily staying with this branch and will be dealing with her from now on, Iv had a lot of dealings with insurance company’s but no one has been as helpful and responsive as much as michelle and the rest of the staff at the Eric esch branch!"

"I have dealt with a lot of people in my 63years of life.Many family members,friends and even strangers,most of them being very disappointing,disrespectful,not caring,not considerate and most of all not honest.I have also dealt with professional people as well,who were all of the above mentioned plus much more.... Now that I've gotten that out of the way,State Farm Insurance company is none of the above,Michelle Najam is a very good example how everyone should be... considerate,caring,respectful,loving,hard-working and last but not least,honest,she is,that she is....State Farm,in my opinion,you have a valuable gem amongst you and not only that,you are worthy of not five stars but,TEN(10)STARS..... Thank you all and God Bless....To all who read this post,everything I stated is the honest to God truth.....they treat everyone the same,and I do mean everyone...I recommend State Farm insurance company to everyone....GOD BLESS and be safe..... thank you again. Avery Hurtado"

"This review is specifically for Debbie! She is really outstanding! Lately I’ve had a lot of issues and have needed her help constantly and she seriously doesn’t waste any time! She gets the job done so quickly and professionally! She is a pleasure to speak with and makes me feel very comfortable reaching out to her with my insurance needs and more! Her and Eric both make a great team! Debbie thank you for always going out of your way to fulfilling your customer needs! You really are an asset to State Farm and to Eric! Thank you again!"